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  1. Home>
  2. Terms and Conditions>
  3. Refunds & Cancellations

At Rabbie’s, we understand that travel plans can change.

Our refund & cancellation policy is designed to be as flexible and fair as possible while ensuring we can continue providing high-quality tours.

Refunds and cancellation options depend on how far in advance you cancel, with greater flexibility for early cancellations.

Where you have booked via a 3rd party website or travel agent, separate terms may apply.

A summary of our policy if set out below along with links to full details.

Rabbie's Experiences Ltd Booking Conditions

These terms apply when your booking includes accommodation in the price payable to Rabbie’s

Notification period before departure

Cancellation charge

91 days

Deposit only

90 - 65 days

20% of package price

64- 35 days

70% of package price

34 days or less

100% of package price

In the event of a no-show

100% of package price

Read the full Rabbie's Experiences Terms and Conditions

Rabbie's Terms & Conditions

These terms apply when your booking does not include accommodation in the price payable to Rabbie’s

1 day tours

Notification period before departure

Cancellation charge

72 hours or more before tour departure

10% of tour price

Less than 72 hours before departure

100% of tour price

In the event of a no-show

100% of tour price

2+ day tours

Notification period before departure

Cancellation charge

21 days or more

10% of tour price

Less than 21 days

100% of tour price

In the event of a no-show

100% of tour price

Read the full Rabbie's Terms and Conditions.

Read the full Rabbie's Ireland Terms and Conditions.

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Driven by curiosity

On small group tours, we all want to understand more. See from other points of view. Not satisfied by ‘top sites’ and tick-list routes, we find the stories that go deeper and live longer in your mind.

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Stories take us places

Our guides live and breathe places so you can too. They share did-you-knows and real-life memories that make the best stories. And leave time for you to stumble across your own.

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Go beyond

From booking to disembarking, our team’s there for every ‘how?’ and ‘what’s next?’. Guaranteed departures. Guaranteed experience, or your money back.

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We care about out there

Together, we move travel forward. We offset carbon, preserve footpaths and guide you to pitstops owned by locals. Connecting people and protecting places we love.

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Contact Us

Our UK based Customer Care team are available Monday to Sunday, 7am to 5pm GMT

We aim to response to all queries within 48hrs.

Contact us

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