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On the road since 1993
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  • Tour Scotland
    • Edinburgh
      • Duration
        • 1 day
          • Loch Ness, Glencoe & the Highlands
          • Loch Lomond, Stirling Castle & the Kelpies
          • Alnwick Castle, the Northumberland Coast & the Borders
          • Highland Lochs, Glens & Whisky
          • West Highlands, Lochs & Castles
          • Hadrian's Wall, Roman Britain & the Scottish Borders
          • St Andrews & the Fishing Villages of Fife
          • Rosslyn Chapel & the Scottish Borders
          • Discover Malt Whisky
          • Outlander Adventure
          • Scottish Highlands Sail, Bike or Trail Experience
        • 2 - 4 day
          • Loch Ness, Inverness & The Scottish Highlands
          • Islay & the Whisky Coast
          • The Outlander Trail
          • The Isle of Skye
          • Mull, Isle of Iona & West Highlands
          • The Lake District Explorer
          • The Speyside Whisky Trail
          • Scottish Castles Experience
          • Isle of Skye & The West Highlands
        • 5 - 6 day
          • Orkney & Scotland's Northern Coast
          • The Outer Hebrides & Scottish Highlands
          • Iona, Mull & the Isle of Skye
          • York, the Dales, Lake District & Hadrian's Wall
          • Outer Hebrides & Skye Adventure
          • Highland Explorer Skye & the Far North
        • 8+ day
          • Isle of Skye, Iona, Mull & Orkney Isles
          • The Isles of Skye, Mull, Iona & the Whisky of Islay
          • Orkney & the Outer Hebrides
          • Scottish Island Highlights
          • Island Hopping Adventure
          • Island Hopping Extravaganza
      • Most Popular
        • Loch Ness, Glencoe & the Highlands
        • Alnwick Castle, the Northumberland Coast & the Borders
        • St Andrews & the Fishing Villages of Fife
        • Loch Lomond, Stirling Castle & the Kelpies
        • Outlander Adventure
        • Highland Lochs, Glens & Whisky
      • Interests
        • Outlander
        • Loch Tours
        • Castles
        • Film & TV Locations
        • Heritage
        • Whisky
      • I'd like to see
        • Loch Ness
        • Scottish Highlands
        • Glencoe
        • St Andrews
        • Loch Lomond
        • Isle of Skye
        • Hadrian's Wall
        • Scottish Islands
        • Isle of Mull
        • Scottish Borders
    • Glasgow
      • Duration
        • 1 day
          • Oban, Glencoe, Highland Lochs & Castles
          • Loch Ness, Glencoe & the Highlands
          • Stirling Castle, Loch Lomond & Boat Cruise
          • The Outlander Adventure
          • St Andrews & the Kingdom of Fife
          • Robert Burns Country, Culzean Castle & Ayrshire Coast
          • A Day on the Isle of Bute
          • Whisky & Loch Lomond
          • A Day on the Isle of Arran
        • 3 day
          • The Isle of Skye
          • The Isles of Mull & Iona
      • Most Popular
        • Oban, Glencoe, Highland Lochs & Castles
        • Loch Ness, Glencoe & the Highlands
        • Stirling Castle, Loch Lomond & Boat Cruise
        • The Outlander Adventure
        • St Andrews & the Kingdom of Fife
      • Interests
        • Whisky
        • Outlander
        • Film & TV Locations
        • Heritage
        • Loch Tours
        • Castles
      • I'd like to see
        • Scottish Highlands
        • Loch Ness
        • Glencoe
        • Loch Lomond
        • Isle of Skye
        • St Andrews
        • Hadrian's Wall
        • Scottish Borders
        • Scottish Islands
        • Isle of Mull
    • Inverness
      • Duration
        • 1 day
          • The Complete Loch Ness Experience
          • Glen Affric, Culloden & The Clava Cairns
          • The Spirit of Speyside Whisky Tour
          • NC500 & The Scottish Highlands Adventure
          • Torridon, Applecross & Eilean Donan Castle
          • Cairngorms National Park & Whisky
          • Dunrobin Castle & the Hidden Gems of Easter Ross
          • Skye & Eilean Donan Castle
        • 3 day
          • The North Coast 500
          • Isle of Lewis, Isle of Harris & the Outer Hebrides
          • Orkney Explorer
      • Most Popular
        • The North Coast 500
        • Isle of Lewis, Isle of Harris & the Outer Hebrides
        • Orkney Explorer
      • Interests
        • Whisky
        • Outlander
        • Film & TV Locations
        • Heritage
        • Loch Tours
        • Castles
      • I'd like to see
        • Isle of Skye
        • Loch Ness
        • Scottish Highlands
        • Glencoe
        • Hadrian's Wall
        • Loch Lomond
        • St Andrews
        • Scottish Islands
        • Isle of Mull
        • Scottish Borders
    • Aberdeen
      • Duration
        • 1 day
          • Dunnottar Castle, Braemar & Royal Deeside
          • Loch Ness & the Scottish Highlands
          • Speyside Whisky Trail & The Cairngorms
          • St Andrews, Dundee & the Fife Coast
          • North East Highland Coastal Trail & Fishing Villages
      • Most Popular
        • Dunnottar Castle, Braemar & Royal Deeside
        • Loch Ness & the Scottish Highlands
        • North East Highland Coastal Trail & Fishing Villages
        • St Andrews, Dundee & the Fife Coast
        • Speyside Whisky Trail & The Cairngorms
      • Interests
        • Whisky
        • Outlander
        • Film & TV Locations
        • Heritage
        • Loch Tours
        • Castles
      • I'd like to see
        • Isle of Skye
        • Loch Ness
        • Scottish Highlands
        • Glencoe
        • Hadrian's Wall
        • Loch Lomond
        • St Andrews
        • Scottish Islands
        • Isle of Mull
        • Scottish Borders
    • London
      • 8 Day
        • London to Edinburgh Adventure
    • Manchester
      • 4 Day
        • My Heart is in the Highlands: A Journey to Scotland
    • Aviemore
  • Tour Ireland
    • Dublin
      • Duration
        • 3 Day
          • Discover Northern Ireland
          • Dingle, Killarney & the Wild Atlantic Way
          • West Coast of Ireland Explorer
          • Blarney Castle, Kilkenny & Irish Whiskey
        • 4 - 5 Day
          • Centuries of Stories: Ireland's South East
          • Northern Ireland & the Atlantic Coast
          • Escape to the South West
        • 7 - 11 Day
          • Complete Ireland Experience
          • All Ireland Explorer
          • Wild Wonders & Ancient Echoes: Uncover Southern Ireland
          • Southern Ireland Discovery
      • Most Popular
        • West Coast of Ireland Explorer
        • Centuries of Stories: Ireland's South East
        • Northern Ireland & the Atlantic Coast
        • All Ireland Explorer
        • Complete Ireland Experience
      • I'd like to see
        • Cliffs of Moher
        • Wild Atlantic Way
        • Dingle Peninsula
        • Wicklow Mountains
        • Northern Ireland
    • Killarney
      • Duration
        • 1 Day
          • Roaming the Ring of Kerry: Portmagee & Skellig Ring
          • The Wild Coast of Dingle Peninsula & Slea Head
  • Tour England
    • London
      • Duration
        • 1 day
          • Bath, Avebury & Lacock Village
          • Oxford & Traditional Cotswold Villages
          • Iconic Cliffs of Dover & Kent
          • Dive into History: Cambridge & Medieval England
        • 2 - 4 day
          • Windsor, Stonehenge, Bath & Oxford
          • Isle of Wight & the Southern Coast
          • Stonehenge, Glastonbury, Bath & the South West Coast
        • 5 - 8 day
          • Discover Wales
          • Devon & Cornwall
          • The Heart of England, Wales & Yorkshire
          • The Isle of Wight, Stonehenge, Cornwall & the Southern Coast
          • London to Edinburgh Adventure
      • Most Popular
        • The Heart of England, Wales & Yorkshire
        • Stonehenge, Glastonbury, Bath & the South West Coast
        • Windsor, Stonehenge, Bath & Oxford
        • Dive into History: Cambridge & Medieval England
      • I'd like to see
        • Stonehenge
        • Cotswolds
        • Oxford
        • Lake District
        • Peak District
        • Devon and Cornwall
        • Stratford-upon-Avon
        • Isle of Wight
    • Bristol
      • Duration
        • 1 - 4 day
          • Beyond the Spires: Untold Oxford & the Cotswolds
          • Stonehenge & Cotswold Villages
          • Enchanting England and Wales: Stratford & Oxford
          • The Mountains & Coasts of South Wales
          • Cornwall, Devon & Stonehenge
          • Coasts and Castles of England & Wales
      • Most Popular
        • Cornwall, Devon & Stonehenge
        • Coasts and Castles of England & Wales
      • I'd like to see
        • Stonehenge
        • Cotswolds
        • Oxford
        • Lake District
        • Peak District
        • Devon and Cornwall
        • Stratford-upon-Avon
        • Isle of Wight
    • Bath
      • Duration
        • 1 day
          • Beyond the Cobbled Streets: Untold Cotswolds & Oxford
          • Centuries of Stories: Stonehenge & the Cotswolds
          • Ancient England: Salisbury & the Jurassic Coast
      • Most Popular
        • Beyond the Cobbled Streets: Untold Cotswolds & Oxford
        • Ancient England: Salisbury & the Jurassic Coast
        • Centuries of Stories: Stonehenge & the Cotswolds
      • I'd like to see
        • Stonehenge
        • Cotswolds
        • Oxford
        • Lake District
        • Peak District
        • Devon and Cornwall
        • Stratford-upon-Avon
        • Isle of Wight
    • Manchester
      • Duration
        • 1 day
          • Windermere & the Lake District
          • Snowdonia, North Wales & Chester
          • Idyllic England: Derbyshire & the Peak District
          • Lost in Beauty: Chatsworth & The Peak District
          • The Tales from the Dales & Brontë Country
        • 2 - 4 day
          • Lake District Explorer
          • A Journey to Snowdonia & North Wales
          • My Heart is in the Highlands: A Journey to Scotland
      • Most Popular
        • My Heart is in the Highlands: A Journey to Scotland
        • A Journey to Snowdonia & North Wales
        • Lake District Explorer
      • I'd like to see
        • Stonehenge
        • Cotswolds
        • Oxford
        • Lake District
        • Peak District
        • Devon and Cornwall
        • Stratford-upon-Avon
        • Isle of Wight
    • Edinburgh
      • Duration
        • 1 day
          • Hadrian's Wall, Roman Britain & the Scottish Borders
          • Alnwick Castle, the Northumberland Coast & the Borders
        • 3 - 5 day
          • York, the Dales, Lake District & Hadrian's Wall
          • The Lake District Explorer
      • Most Popular
        • York, the Dales, Lake District & Hadrian's Wall
        • The Lake District Explorer
        • Alnwick Castle, the Northumberland Coast & the Borders
      • I'd like so see
        • Stonehenge
        • Cotswolds
        • Oxford
        • Lake District
        • Peak District
        • Devon and Cornwall
        • Stratford-upon-Avon
        • Isle of Wight
  • Tour Europe
    • Italy
      • Duration
        • 2 - 4 Day
          • Summits and Shores: Vesuvius, Pompeii & Amalfi
        • 5 - 7 Day
          • Pompeii, the Amalfi Coast & Irresistible Italy
          • Venice, Lake Garda & Romantic Northern Italy
          • The Italian Lakes & Swiss Alps Explorer
          • Cinque Terre, Florence & the Flavours of Tuscany
          • Italy's Northern Jewels: Venice & the Dolomites
          • Florence, Pisa & the Coastal Charms of Italy
        • 8+ Day
          • Sicily: The Island of Treasures
          • The Italian Affair
          • The Vistas of Switzerland & Italy
          • Highlights of Italy & Switzerland
          • The Best of Northern Italy
          • The Iconic Cities & Coasts of Italy
          • From Milan to the Best of Northern Italy
          • Northern Italy & Switzerland: Dolomites, Venice & Beyond
          • Timeless Italy: From Rome to Florence, Pompeii & the Amalfi Coast
      • Most Popular
        • The Vistas of Switzerland & Italy
        • The Italian Lakes & Swiss Alps Explorer
        • Pompeii, the Amalfi Coast & Irresistible Italy
        • Summits and Shores: Vesuvius, Pompeii & Amalfi
      • Departure city
        • From Rome
        • From Milan
        • From Catania
    • Spain
      • Duration
        • 2 - 4 Day
          • The Flavours of Catalonia
        • 5 - 7 Day
          • The South of Spain & the Treasures of Andalucía
        • 8+ Day
          • Spain & Portugal Encompassed (Starts Madrid)
          • Spain & Portugal Encompassed (Starts Lisbon)
      • Most Popular
        • Spain & Portugal Encompassed (Starts Madrid)
        • The South of Spain & the Treasures of Andalucía
        • The Charms of Portugal & North West Spain
        • The Flavours of Catalonia
      • Departure city
        • From Madrid
        • From Barcelona
    • Portugal
      • Duration
        • 6 Day
          • The Charms of Portugal & North West Spain
        • 13 Day
          • Spain & Portugal Encompassed (Starts Lisbon)
          • Spain & Portugal Encompassed (Starts Madrid)
      • Most Popular
        • The Charms of Portugal & North West Spain
        • Spain & Portugal Encompassed (Starts Lisbon)
      • Departure city
        • From Lisbon
    • Switzerland
      • Duration
        • 6 - 13 Day
          • The Italian Lakes & Swiss Alps Explorer
          • Highlights of Italy & Switzerland
          • The Vistas of Switzerland & Italy
          • Exploring the Landscapes of Switzerland
          • Northern Italy & Switzerland: Dolomites, Venice & Beyond
      • Most Popular
        • The Vistas of Switzerland & Italy
        • The Italian Lakes & Swiss Alps Explorer
      • Departure city
        • From Rome
        • From Milan
        • From Zurich
  • Private Tours
  • GBP
  • EUR
  • USD

  1. Home>
  2. Terms and Conditions>
  3. Refunds & Cancellations

At Rabbie’s, we understand that travel plans can change.

Our refund & cancellation policy is designed to be as flexible and fair as possible while ensuring we can continue providing high-quality tours.

Refunds and cancellation options depend on how far in advance you cancel, with greater flexibility for early cancellations.

Where you have booked via a 3rd party website or travel agent, separate terms may apply.

A summary of our policy if set out below along with links to full details.

Rabbie's Experiences Ltd Booking Conditions

These terms apply when your booking includes accommodation in the price payable to Rabbie’s

Notification period before departure

Cancellation charge

91 days

Deposit only

90 - 65 days

20% of package price

64- 35 days

70% of package price

34 days or less

100% of package price

In the event of a no-show

100% of package price

Read the full Rabbie's Experiences Terms and Conditions

Rabbie's Terms & Conditions

These terms apply when your booking does not include accommodation in the price payable to Rabbie’s

1 day tours

Notification period before departure

Cancellation charge

24 hours or more

No charge

In the event of a no-show

100% of package price

2-9 day tours

Notification period before departure

Cancellation charge

15 days or more

10% of tour price

Less than 15 days

100% of tour price

In the event of a no-show

100% of package price

10+ day tours

Notification period before departure

Cancellation charge

21 days or more

10% of tour price

Less than 21 days

100% of tour price

In the event of a no-show

100% of package price

Read the full Rabbie's Terms and Conditions.

Read the full Rabbie's Ireland Terms and Conditions.

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Driven by curiosity

On small group tours, we all want to understand more. See from other points of view. Not satisfied by ‘top sites’ and tick-list routes, we find the stories that go deeper and live longer in your mind.

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Stories take us places

Our guides live and breathe places so you can too. They share did-you-knows and real-life memories that make the best stories. And leave time for you to stumble across your own.

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Go beyond

From booking to disembarking, our team’s there for every ‘how?’ and ‘what’s next?’. Guaranteed departures. Guaranteed experience, or your money back.

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We care about out there

Together, we move travel forward. We offset carbon, preserve footpaths and guide you to pitstops owned by locals. Connecting people and protecting places we love.

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Our UK based Customer Care team are available Monday to Sunday, 7am to 5pm GMT

We aim to response to all queries within 48hrs.

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