COVID - 19 Safety Procedures

We want you to enjoy a safe and worry-free adventure.

So, our expert team have put together new procedures that go further than government guidelines and don't get in the way of discovering our incredible history and heritage.

  • You’re required to wear a face covering onboard our mini-coaches. Please get in touch with before your trip if you're unable to wear a covering
  • We currently limit capacity on our mini-coaches for your safety and comfort
  • You’ll receive a quick temperature check at your departure point
  • There’s a short COVID-19 questionnaire to answer when you arrive
  • We recommend you try to get a lateral flow test before you travel with us
  • Hand sanitiser is provided onboard our mini-coaches
  • When outside of our mini-coach, please comply with all government and 3rd party guidance regarding the control of COVID-19
  • Our team take daily temperature checks and health questionnaires
  • PPE equipment and perspex protection is provided to our team

Find the latest government guidance here. You may be refused travel if you're not complying with the Government's coronavirus laws and the current travel restrictions in Scotland, England, Ireland, and Wales.

Your Experience


More Space

We’ve always believed in the benefits of small group travel.

They mean you get more time with our expert guides, avoid the crowds, and go far off the beaten track.

With a reduced capacity on a 16 mini-coach, there’s plenty of space for everyone. Compared to larger coaches, we’ve been doing social distancing for years.

Clean Coaches

Our mini-coaches are comfy, nimble, and very, very clean.

We sanitise every nook and cranny of the coach on our tours and keep the air flowing throughout the vehicle.

You’ll keep your own seat throughout your trip, and there’s even a hand sanitiser station at the front of the coach that you can use throughout your journey.

You can see our full list of safety procedures here.

Rabbie's Tour Guide, Stephen

Your Expert Guide

They’re not just there to get you from A to B.

Other than their sat-nav-beating knowledge of the roads, our driver guides are there to tell you legendary tales, give personal recommendations, and let you in on the local gossip.

Most importantly though, they’re there to give you a stress-free trip. Every driver-guide is equipped with facemasks and trained in the most up-to-date health and safety procedures.

Custom tours of Scotland

Trusted Restaurants and Attractions

We’ve been roving through these lands for


And this means we’re best friends with all the castle keepers, restaurant chefs, and ferry drivers.

So when you choose to travel with us, places will only be recommended if they meet our hygiene and safety standards.

Portree Isle of Skye

Pick a Private Room

You choose your type of accommodation, and reserve it with one of our trusted partners.

If you have a travel companion, you’re guaranteed to share the same accommodation throughout your journey.

And if you’re flying solo, you can stay in your own private room every night of your trip.

You even have the choice to book your own self-catering accommodation instead of our recommended B&Bs, hostels and hotels.

The Winged Isle

Private Tours

On our private tours, you take out a vehicle and an expert guide for just you and your friends and family.

This way you decide where you go, what you do, and where you stay. Our professional team will use their expertise, listen to your unique needs, and create your dream vacation.

Find out more.

Flexible Booking

We've relaxed our booking policies.

You can now switch dates and change your tour without admin fees.

The flexible period is 48 hours for our one day tours, 15 days for two to nine day tours, and 21 days for 10+ day tours.

For more information, see our FAQs.


Are your tours operating?

We'll be operating tours again from April 26th 2021. Some travel restrictions are still in place in Scotland, England, Ireland, and Wales, so please check and make sure you're allowed to travel, before booking. You may be refused travel if you're not complying with the relevant regulations.

Are tour departures still guaranteed?

When you book a tour, your departure is guaranteed. If your tour is cancelled due to exceptional circumstances, we'll be in contact with you to offer an alternative tour, tour credit, or a full refund.

Do I need a COVID-19 test to travel?

It's not essential but we recommend you try to get a lateral flow test before you travel with us.

All the safety procedures above ensure we comply with government coronavirus guidance. However, if you feel unwell or display symptoms, please refer to government guidelines on travel.

Do I need to bring hand sanitiser?

Our mini-coaches are fully loaded with hand sanitiser for your journey. But you can never be too precautious, so we still recommend you bring your own.

Are itineraries different?

The vast majority of our itineraries are running as normal. But, as you know, things are a little 'unpredictable' at the moment. So we’ll try to inform you of any changes in advance, and our driver-guides are ready to use their expertise to make the most out of whatever circumstances may arise on your travel date.

Do attractions have new safety procedures?

Our amazing attractions are back open with new safety measures. This means interior visits can be limited, and you may need to book ahead. Keep an eye on your inbox after booking a tour, and we’ll send you specific information about your tour’s optional attractions.

How do you ensure passengers respect health and safety guidelines?

You have to answer a questionnaire, and we take everyone's temperature before boarding the mini-coach. You can read our full safety procedures above.

Can I travel on my own?

If you’d prefer to travel alone or with your household, you may like to think about arranging a private tour. Click here to find out more.

What health & safety measures are in place at the accommodation?

We’ve checked our suppliers to ensure they have all the necessary cleaning procedures in place. They may require details from you to comply with government track and trace policies. We’ll send you more information if you’ve booked a tour and asked us to reserve accommodation for you.

I've booked an overnight tour, will restaurants be open for evening meals?

Many hotels, restaurants, and cafes have reduced capacity. We advise you to search for restaurants which are open in your overnight locations and make reservations in advance. We arrive at evening locations at 7-8 pm at latest.

What if I need to cancel?

If you don’t plan on travelling with us, please e-mail as soon as possible. If the tour is scheduled to operate, standard T&Cs apply and our team will be happy to discuss cancellation options with you.

BTA_2018.png Green Tourism Award Scottish Thistle Awards Winner 2015/2016 TC_2018_WHITE_LL_R-112x105.png queens-award.png Scottish Tourist Board 5 Stars
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