COVID - 19 Safety Procedures

Updated - 6th August, 2021

Throughout the UK and Ireland, social distancing rules have relaxed. This means we no longer limit capacity on our 16-seater mini-coaches.

Don’t worry, your safety and wellbeing are still our main priority, and the following measures will remain in place.

  • You’re required to wear a face covering onboard our mini-coaches. Please get in touch with tours@rabbies.com before your trip if you're unable to wear a covering.
  • You receive a quick temperature check at your departure point.
  • There’s a short COVID-19 questionnaire to answer when you arrive.
  • It’s not essential, but we recommend you take a lateral flow test before you travel with us.
  • We provide hand sanitiser onboard our mini-coaches.

Find the latest government guidance here. You may be refused travel if you're not complying with the government's coronavirus laws and the current travel restrictions in Scotland, England, Ireland, and Wales.

Flexible Booking

Life is unpredictable. That’s why we give you flexibility to change your booking in advance. If we need to cancel a trip due to a change in the coronavirus restrictions, you’ll always be offered a full refund.



No Change Fees

No Change fees

No admin fees when you change your departure date 48 hours before a day tour, 15 days before a two to nine day tour, and 21 days before a 10+ day tour.

Guaranteed departures

Pay securely

Pay safely using all major cards via secure SagePay. Your money is insured by ABTOT’s conditions of membership.

Small groups - we go off the beaten track

Simple Cancellations

Cancel your tour with only a 10% admin fee 48 hours before a day tour, 15 days before a two to nine day tour, and 21 days before a 10+ day tour.

Why Choose Us?

Scotland Tours Famed Beauty

Trusted

For 28 years, we’ve earned consumer-voted awards, government-certified badges of approval, and thousands of reviews.

Glendalough

Responsible

Our vision is to make the world a better place through travel. We donate, volunteer and do everything we can to make sure your trip benefits the communities you visit.

Guaranteed Departures

When you book, you go. Your tour won’t be cancelled due to minimum numbers.

The Winged Isle

Small Groups

Our tours have an average of 10 passengers. This lets you travel on small back roads and gives you more time with the guide in less crowded destinations.

FAQs

Are your tours operating?

We’ll continue to operate when and where we can. Our website shows live availability, so if the tour date is available, you can book online with confidence.

Is there physical distancing on the mini-coach?

We’ll try to sit you beside the friends you’ve booked with, but this may not be possible on busier tours. The safety measures we have in place ensure that the risks remain low, but if you’d prefer more space, you could consider a private tour instead.

Do I need a COVID-19 test to travel?

That depends on where and when you’re going and the place you’ve travelled from.

You need to read and understand the government guidance that’s relevant to you and complete any required testing before you join our tour.

You can find the testing rules and regulations, including arrangements for collection/delivery to your hotel or other residence upon arrival into the UK, using the links below.

Scotland

England

Ireland

If you’re required to post a test, please do this before you join your tour because it may be hard to do this in the small communities we travel to.

If you don't need to take a PCR test in order to enter the country, we recommend you get lateral flow test before you travel with us.

All the safety procedures above ensure we comply with government coronavirus guidance. However, if you feel unwell or display symptoms, please refer to government guidelines on travel.

Do I need to be vaccinated to travel?

Depending on where you’re travelling from, vaccination may be a requirement of entry into the UK and Ireland – please check the latest guidance before travelling. Though we do encourage everyone to have the vaccine if possible, you don’t need to be vaccinated to travel with us.

Will the tour experience be affected?

We’re continually monitoring the situation, and if we anticipate any major changes to your tour experience, we’ll let you know as soon as possible. Some attractions may have adapted visits or limited access and we’ll try to give advance notice of this. Otherwise, the legendary Rabbie’s experience is still guaranteed, and our driver-guides are ready to use their expertise to adapt to anything that changes during the tour.

Do I need to pre-book attractions or meals?

Some attractions may need to be pre-booked. Keep an eye on your inbox after booking a tour, and we’ll send you specific information about your tour’s optional attractions and any action you need to take.

If you’re on an overnight tour, we do recommend that you make evening dinner reservations in advance. The exact arrival time will vary so we suggest booking a table after 7pm. We’re not able to give accurate recommendations and advise that you check online listings and review sites for the latest availability.

What if I need to cancel?

If you don’t plan on travelling with us, please e-mail tours@rabbies.com as soon as possible. If the tour is scheduled to operate, standard T&Cs apply and our team will be happy to discuss cancellation options with you.



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