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Award Winning Small Group Tours

 

What essential information do I need to know?


General Queries
Where do the tours leave from?
Where do we stay on tours?
What are your terms and conditions?

 

1. What does Rabbie's mean?


Well - we've been called "Rabies" and "Rabbis" in our time, but Rabbie was the favoured first name of Scotland's best loved poet Robert "Rabbie" Burns, and like him we aim to introduce you to the wonders of Scotland as well as the best of the rest of the British Isles and South West Ireland. Want to know more?

2. Where do the tours leave from?



EDINBURGH
All our scheduled tours from Edinburgh depart from Rabbie's Café, Waterloo Place, EH1 3EG at the East end of Princes Street (beside Balmoral Hotel).

Please check in at least 15 minutes before your tour departs, please note that our tours have to leave on time and due to waiting restrictions we cannot wait for delayed passengers. The Rabbie's cafe opens from 7.30am and serves 100% Arabica coffee, a selection of fine teas, delicious breakfasts, sandwiches, soups, cakes and a range of local produce - we look forward to seeing you there!

The local bus service is excellent with frequent buses to the centre of town. Information on routes and timetables can be found at Lothian Buses.
Please note - tours return to Waverley Bridge, close to the train station, taxis and local buses.

GLASGOW
All our scheduled tours departing from Glasgow leave from outside Parish Hall, 266 George Street (next to the City Chambers, between North Frederick Street and John Street), Glasgow.The local bus service is excellent with frequent buses to the centre of town. Information on routes and timetables can be found at First Group the local bus operator.

DUBLIN
All our tours depart from outside the Kilkenny Shop, 6 Nassau St, Dublin 2.

LONDON
A
ll our London departures leave from Stance 3, Greenline Coach Terminal, Bulleid Way, Victoria, SW1W 9SH. If coming on foot access is through the building at 4 Fountain Square, 123-151 Buckingham Palace Road, London SW1W 9SH.


3. Do you pick up from hotels?


No we don't. Many of the UK and Ireland’s historic city centres were not designed for quick road journeys! So to speed up your departure from the city we have central meeting points (detailed above). Our approach to this also reduces pollution and the carbon footprint of the tours that we offer.

4. What should we wear?


Because we believe in time off the bus and give you opportunities to take nature walks, we recommend you bring suitable clothing and footwear (flat shoes) for your tour. The UK and Ireland can be a wet place!!

5. Your luggage


Unless otherwise notified passengers are restricted to one medium sized suitcase/bag (maximum 20 kilos) and one carry-on bag per person. Luggage is carried free of charge but at the passenger's own risk.

6. What will the weather be like?


Typically British. You should expect 4 seasons in one day, but the weather isn't as bad as sometimes imagined - the Atlantic Gulf stream from Mexico makes the climate very temperate. Please click on the BBC website to see the latest observations.

7. What is the best tour?


The tours are designed to appeal to different tastes so please read the itineraries carefully, but if you are in any doubt please tell us your interests and we will be happy to recommend the tour that will suit you best.

8. Do you have tours in winter?


We run tours all year round and of course travelling in winter can be the most spectacular time to visit with clear blue skies and the odd bit of rain! In Scotland we can even show you beautiful snow capped mountains!

9. What language are the tours in?


Clear spoken English - of course the Scots speak the clearest English in the world! We also have detailed tour itineraries and a short piece of local history translated into Spanish, French, German and Italian available on request.

10. What is the age range on your tours?


From 5 yrs to 80 years young! The majority are 25 to 65.

11. Do you take children on your tours?


Children over 5 are welcome on all our tours. We don't take under fives on our overnight or longer day tours - this is for the sake of the child as much as everyone else. We do carry 3-5 year olds on request only on our short 1 day tours. Please enquire about the tours we recommend for young children so that we can provide them with a booster seat.

12. Are there stops on the tour?


We want you to enjoy the best of Britain and Ireland as much as possible, and we believe the best way to do this is to get you off the bus as often as we can. We ensure this with a mixture of photo stops, comfort stops and some walking.

13. Are there plenty of walks?


Yes and we pride ourselves on giving you opportunities to really experience the fresh air and the beautiful scenery from outside the bus. These walks are optional and good footwear is advisable. 

14. Do we need to bring our own lunch?


It's not necessary, however, you can if you wish. We will either stop in small towns or villages, where you can choose where you eat, or rural family run establishments where there is a choice to suit all budgets. These places are always chosen for their charm and character to give you a taste of fabulous hospitality. 

15. How much do the optional attractions/ entry fees and the meals on the tours cost?


Edinburgh Departures



St Andrews and the Fishing Villages of Fife
Falkland Palace(March –November) - £5 for Rabbie’s passengers (2011 rate)
St Andrews Cathedral - £4.50, Concession £3.60, Child £2.70
St Andrews Castle - £5.50, Concession £4.40, Child £3.30

Loch Lomond and Stirling Castle
Stirling Castle - £13 (our costumers get a 10% discount), £10 senior, £6.50 child. If visiting Edinburgh and Stirling Castle please enquire about our Historic Scotland Explorer Passes which could save you money.

Highland Lochs Glens and Whisky
Dewars World of Whisky - £5.00 for Rabbie's passengers

Da Vinci Code and the Scottish Borders
Melrose Abbey - £5.50 adult, £4.40 senior/student, £3.30 child
Rosslyn Chapel - £8.75 adult, £7 child (2011 rate)

West Highland Lochs and Castles
Inveraray Castle - (April 1st - October 31st) - £10 adult, £8.50 students/senior, £6.50 child

Loch Ness, Glencoe and the Highlands
Loch Ness Boat Cruise - £11.50, £9 child

Alnwick Castle, Berwick and the Borders
Alnwick Castle - £13 Adult, £10.40 Concession, Children £6 (2011 rate)
Melrose Abbey - £5.50 adult, £4.40 senior/student, £3.30 child

Loch Ness and Inverness 2 day tour
Loch Ness Boat Cruise - £11.50, £9 child

Isle of Skye 3 day tour
Eilean Donan Castle - £6 adult, £5 concessions
Loch Ness Boat Cruise - £12.50

Lake District and Hadrian’s Wall 3-day tour
Dove Cottage £7.50 Adult, £4.50 Child
Lake Windermere Cruise £6.50

Islay and Whisky Coast 4 Day Tour
Kilmartin House Museum - £5, Concessions £4, Children £2
Kilchoman Distillery - £4.50 (2011 rate)
Kilmartin House Museum - £4.60 adult, £1.70 child
Ardbeg Distillery – £5
Laphroaig Distillery – £3 (2011 rates)
Bowmore Distillery – Complimentary tour if staying at Bowmore Cottages
Bruichladdich Distillery – £5.00
Oban Distillery – £7.00 adult

Skye and the Far North 5 Day Tour
Eilean Donan Castle - £6 adult, £5 concession
Loch Ness Boat Trip - £12.50

Iona, Mull and the Isle of Skye 5 Day Tour
Eilean Donan Castle - £6 adult, £5 concession
Loch Ness Boat Trip - £12.50
Iona Abbey - £5.50 adult, £4.40 senior/student, £3.30 child (2011rates)
Staffa Boat Trip - £25

Orkney and the Far North 5 Day Tour
Skara Brae - £6.90 adult, £5.50 senior/student, £4.10 child
Tomb of Eagles - £6 adult, £5 senior/student, £3 child
Maes Howe - £5.50 adult, £4.40 senior/student, £3.30 child
Culloden - £10 adult, £7.50 concession (2011 rate)

Yorkshire and Lake District 5-day tour
Dove Cottage £7.50 Adult, £4.50 Child
Lake Windermere Cruise £6.50
Alnwick Castle £13 Adult, £10.40 Concession, Children £6 (2011 rate)

Outer Hebrides Adventure 5 Day Tour

Arnol Blackhouse - £4 adult, £3.20 senior/student, £2.40 child
Gearrannan - £2.40 adult, £2.00 concession
Callanish Visitor Centre - £2.50 Adult, £1.20 Child, £1.90 Senior/Student
Eilean Donan Castle - £6 adult, £5 concession

Glasgow Departures

Loch Ness, Glencoe and the Highlands
Loch Ness Boat Cruise - 12.00 adult/student/senior, 9.50 child

Stirling Castle, Loch Lomond National Park & Whisky Tour
Stirling Castle - 14 adult, 11 senior, 7.50 child (our customers get a 10% discount). If visiting Edinburgh and Stirling Castle please enquire about our Historic Scotland Explorer Passes which could save you money. Glengoyne Distillery - 9 (tour and 2 tastings) and 7 (tour and one tasting).

Loch Ness and Inverness 2 day tour
Loch Ness Boat Cruise - £12.50

Isle of Skye 3 day tour
Eilean Donan Castle - £6 adult, £5 senior
Loch Ness Boat Cruise - £12.50

You may want to consider purchasing an Historic Scotland Explorer Pass. This grants you entry to any Historic Scotland managed attraction. Further details can be found on the Historic Scotland website.

Dublin Departures

Kilbeggan Distillery - €7.50 Adult
The Skellig Experience - €5 Adults, €4 Concessions, €3 Child
Derrynane House - €3 Adult, Senior €2, Student €1
Blarney Castle €10, Concessions €8
Cliffs of Moher €6, Concessions €4
Clonmacnoise €6, Seniors €4, Students €2

London Departures



Cotswolds & Bath tour
Avebury Museum from £4.40 Adults, Child £2.20
Avebury Manor Garden from £3.50 Adults, Child £1.75
Lacock Abbey (cloisters & rooms) from £10.70 Adult and £5.40 Child.
Cloisters only from £7.90 Adult and from £3.90 Child.
Both include entrance to grounds & museum.
Roman Baths from £12 Adult, £10.50 Concession and Child £7.80
Christ Church in Oxford Adult £6, Child £4.50, If Cathedral is closed £5 and £3.50 respectively.

South West Highlights 3 Day tour
Stonehenge from £7.50 Adult, Concession £6.80, Child £4.50
Exeter Cathedral from £5 Adult, Concession £3.50
Roman Baths from £12 Adult, £10.50 Concession and Child £7.80

Heart of England & North Wales tour
Shakespeare’s Cottages from £12.50, Concession £11.50, Child £8
Ironbridge Gorge Museum from Adults £3.75-£15, Concessions £3.10- £12, Child £2.50- £10
Chester Cathedral - Adults £6, Concessions £5, Students £3
Conwy Castle from Adult £4.80 and Concessions £4.30
Chatsworth House from Adult £12, Concession £11, Child £7

Devon & Cornwall 5 Day tour
Stonehenge from £7.50 Adult, Concession £6.80, Child £4.50
Tintagel Castle from Adults £5.50, Concession £5, Child £3.50
St Michaels Mount from Adults £7, Child £3.50
Minack Theatre from Adults £4, Seniors £3, Child £2


Meals on Tour

The cost of meals is not included in the ticket price on any of our tours. This is because we believe in giving you the freedom to choose where and what you eat. During our excursions, we stop in small, quaint towns and villages where you can choose between cafes, pubs, bakeries or restaurants; there is something to suit every budget. Alternatively feel free to bring your own packed lunch for day tours.

16. How far in advance should we book?


We accept reservations right up to the day of departure, but to avoid disappointment, it is always best to book as far in advance as possible.

17. What is your cancellation policy?


Refunds are at Rabbie’s discretion for cancellations outwith our standard notice periods - 3 days for any 1 day tours and 21 days for any longer tours. We’ll always consider your circumstances though, as we understand that these things aren’t always within your control. So speak to us, we’re here to help! If we can resell your seat we will give you a refund less a 10% admin charge. Outside these times we will refund less a 10% admin charge. Click here to view full terms and conditions.

18. How can I pay?


Payment can be made by either Visa, Mastercard, Maestro, Cirrus, American Express, Solo, cash, cheque or bank transfer. Please note that with credit card transactions there is a 2% bank charge on all purchases.

19. What is included in the price?


The tour, all taxes, ferries and the services of one of our passionate driver/guides, who pride themselves on being ambassadors for their country.

20. Are all taxes included in the prices?


Yes - there are no hidden extras.

21.Should we tip the driver/guide - and how much?


What can we say - they love it! The amount is entirely at your discretion.

22. Should we take out travel insurance?


We highly recommend you take out travel insurance - click below for great rates...
RABS Travel Ins 1

23. Where can we park our own car in close to the departure point?


We would not recommend bringing your car into the City Centre of any of the Cities that we depart from. Edinburgh and Glasgow have excellent bus services with Lothian Buses and First Bus Glasgow running frequent buses around the respective Cities. In Dublin you can travel around via Dublin Bus or the LUAS which is Dublin’s efficient Tram system. For getting around London the Transport for London website will be extremely useful. 


24. Do you have somewhere I can share my thoughts and photographs of my tour?


You can leave any experiences and memories of your tour that you want to share with us at the Rabbie's forum.

Where do you stay on tours?


At the time of booking we ask what type of accommodation you would like whilst on tour. The choices are as follows: Hostel, B&B standard, B&B en/suite and Hotel (3 or 4 star). Accommodation is dispersed around various towns and villages, rarely more than a 10-15 minute walk from the centre, although on occasions this can be 20-30 minutes. Taxis are available for a small fee if necessary. If you have access needs or specific requirements please let us know when booking. Late bookings and/or peak season may limit the choice and location of available accommodation.

How does that work?


When you go on tour your driver/guide will drop you off at your booked accommodation and pick you up in the morning so you have no need to worry about shifting luggage or getting lost on tour. It’s a small group tour so we won’t let you get lost in the crowd.
After you’ve stayed at your accommodation you pay for it directly to your host. Cash is preferred amongst smaller B&Bs but don’t worry if you run out. There are plenty of Automatic Cash machines in the places you stay overnight.
We’ve found that this way of touring means you can really get in touch with the locals and your choices can be looked after far more effectively and you can stay in the best and most affordable places.

What does the accommodation cost?


The accommodation prices below are for guidance only and we cannot be held responsible for any variation in the cost of accommodation, but we always do our very best to satisfy your personal requirements and have an amazing track record of providing our customers the best value and quality accommodation available. We do advise that single supplements usually apply and at times in peak season double room rates are charged for single occupancy.

What you can expect from a B&B


Standard and en/suite, also known as a Guest House
A B&B is usually a traditional family home that has been converted. The most common types of rooms available in B&B’s are doubles or twins. Family rooms – one double bed and one single bed (suitable for 3 adults) are also available in many B&B’s and there are single rooms, however, single rooms often come at a supplement. You will find a hospitality tray with tea and coffee making facilities and a TV in the room. All bed linen and towels are provided. Breakfast is provided in the morning and is included in the price. Vegetarian options are available on request.

B&B Standard (only a few rooms of this type)
The toilet and showering facilities are outside the room, normally close to the bedroom and are often shared with 1 or 2 other rooms in the house.
The cost of a B&B standard is between £30 – £35 per person per night.

B&B En/suite (most common type of accommodation)
The showering and toilet facilities are within the bedroom for your own private use. The cost of a B&B en/suite is between £40 – £45 per person per night.
Please note: Due to a shortage of single rooms, there may be a supplement – often we have to book double rooms for single occupancy. A Single room typically costs between £45 - £60 per night. If however, you plan to travel during an exceptionally busy period you can pay up to £75 - £80 per night.
Rooms in Oban, Portree and Inverness which have a superior views may be more expensive
In Ireland B&B's will be around €45 - €55 per person per night. .

What you can expect from a Hotel


A Hotel is a larger property, offering the same room types as B&B en/suite. Some hotels have a bar or restaurant for the use of their guests and normally provide evening meals. All bedding and linen are provided. Breakfast is provided in the morning and is included in the price.
The cost of Hotel 3* is between £65 – £85 per person per night. Hotel 4* is £75 - £120 per person per night.
In Ireland Hotel’s will be around €55 - €65 per person per night.
Please remember there is often a single supplement which will result in the price of a room being slightly higher than quoted above.

Room types available in B&B’s or Hotels


Double room – 1 double bed = sleeps 2 people
Twin room – 2 single beds = sleeps 2 people
Single room – 1 single bed = sleeps 1 person
Family room – 1 double bed and 1 single bed = sleeps 3 people

Price is dependent on availability and time of year. The further in advance you book your tour the more likely you are to get your first choice of accommodation. If you have any dietary requirements or allergies that might affect you on tour, please let us know at the time of booking.

What you can expect from a Hostel


A hostel consists of dormitory rooms (bedrooms) normally between 4 to 8 beds in each dorm, but can be up to 12 or 16 beds in the bigger hostels. The beds are typically bunk beds and all the bedding is provided by the hostel. Towels are not provided, however you can hire towels from the hostel for a small charge. The bathroom and showering facilities are a short distance from the dorm room. Kitchen facilities are available for all guests, which are well equipped for making your own meals. Shops are close by so you can purchase food. This type of accommodation is ideal for those on a budget. You do not have to be a member to stay in the hostels as many of them are independent. The cost of a hostel is between £18 - £25 per night. Breakfast is NOT included or provided.

Room types in Hostels


There is the option to be in a mixed dorm (males and females in one room) or a single sex dorm (men only or women only); if you have a preference please let us know at the time of booking.

 

What are your terms and conditions?

The small print

Rabbie's Trail Burners Ltd ("the Company") accepts your ("the Customer") booking under the following terms and conditions.

Payment

Reservations will only be confirmed on receipt of full payment.

Cancellations and Refunds
The Company will only cancel tours due to circumstances outwith our control.

Where the Customer cancels the tour reservation then the effective date of cancellation will be the date the Company receives written notification. In the event of cancellation a charge, as detailed below, shall be payable by the Customer.

If cancellation for extended tours is made less than 3 weeks before the tour commences, refunds are at our discretion. Please also note that customers may be liable for 1 nights accommodation surcharge in this instance. If cancellations are made less than 72 hours before the tour commences, please be advised that customers may be liable for all accommodation costs.  

Charges 
For All Tours, City Breaks and holidays of more than 1 day 
a) Cancellation more than 21 days before the tour date 10%  
b) Cancellation less than 21 days before the start of the tour entirely at our discretion. 

For 1 Day Sightseeing Tours 
a) Cancellation more than 72 hours before tour departure 10% 
b) Cancellation less than 72 hours before the tour departure entirely at our discretion.

Alternatives/Cancellations  
While the Company shall do everything reasonably possible to provide your tour itinerary and details as planned, the Company reserves the right to alter itineraries, transport or accommodation for whatever reason. In the case of hotel accommodation a similar standard of alternative accommodation will be obtained wherever possible.
The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. In such cases full cancellation charges apply and the Company shall have no further liability to that passenger.

Other operators/carriers  
The Company will not accept or have any liability for any acts or omissions whether negligent or otherwise of any supplier or person providing services in connection with any tour unless such a person is employed by or under the direct control of the Company. Tickets for travel on other carriers are subject to the normal conditions of carriage of the individual carrier.

Luggage
 
Unless otherwise notified passengers are restricted to one medium sized suitcase/bag and one carry-on bag per person. Luggage is carried free of charge but at the passenger's own risk.

Children 
We regret we do not carry children under the age of 5.

Insurance  
The Company strongly recommends that passengers arrange suitable travel, medical and cancellation insurance.

Smoking 
Smoking is not permitted on coaches but there are frequent stops en route for passengers who wish to smoke.

Financial Protection
In accordance with the EC Directive on Package Travel all customers monies are held in trust until such time as the tour has been completed.

Force Majeure 
The Company does not accept any liability for any loss, inconvenience or damage caused by war, threat of war, riot or civil commotion, terrorist or criminal activity, industrial disputes, natural disasters, fires, sickness, weather conditions, road or traffic conditions, temporary technical, mechanical or electrical breakdown within booked accommodation, explosion of, or radioactive contamination from, any nuclear facility or other events beyond the control of the Company.

Jurisdiction 
These conditions shall be construed and interpreted in accordance within the Law of Scotland and the Parties each submit to the jurisdiction of the Scottish Courts.

Rabbie's Trail Burners Ltd. 
Company Registered in Scotland Number SC164516. 
Registered Office: 6 Waterloo Place, Edinburgh EH1 3EG, Scotland.