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Rabbie's Award Winning Small Group Tours
  Are you outgoing, enthusiastic and passionate about meeting people and showing them the best that our country has to offer?

Rabbie's are recruiting now! Café workers and Drivers Guides positions available...


As UK ’s leading multi-award winning small group tour operator, we are looking for new talent. We are currently inviting applications for the following positions in Edinburgh, Glasgow and London.

2 x part time Café workers required

At the beginning of April 2014, Rabbie’s launched our first café in an exciting new venture! Now that the café is successfully up and running we are looking for new and enthusiastic staff to help take this side of our business forward, and ensure that our café grows and is a continued success.

We are looking for hard working, presentable, friendly and reliable people with the ability to work under pressure to join our team.

The principle requirements for this position include:
  • A passion for both customer service and fresh food & ingredients.
  • Serving customers in the café, and assisting with service in our function suite and other catering projects.
  • Operating the till, and balancing it on a daily basis
  • Assisting with ordering of supplies, locally where possible.
  • Checking that orders have been correctly delivered.
  • Cleaning the food prep area, café area and café toilets in accordance with Health and Safety Regulations & Guidance.
  • Keeping cleaning and temperature records.
  • Undertaking the preparation of the food and beverages served in the café.
  • Cleaning tables
  • Washing up
  • Ensuring that the café environment is pleasant and welcoming in line with the Rabbie’s brand.
  • Reporting maintenance issues to the Café Manager.
  • Ensuring that any risk assessments are complied with.
  • Maintaining such records as are required by the Café Manager.
  • Keeping accurate time keeping.
  • Maintaining good relationships with customers, agents, and suppliers.
  • From time to time, where the needs of the business require, you will carry out other duties on the instructions of the management pertaining to the day to day running of the business in general.
  • Any other reasonable duties requested by the Management team.
  • Food hygiene training would be an advantage but not essential as training can be given.

In return for working for us we offer a competitive rate of pay (we pay the living wage) and benefits, and a dynamic, innovative, supportive and friendly working environment where the successful candidate will have a fantastic opportunity to learn and develop in a successful and growing business.

Normal hours of work would generally be 25 hours per week, worked in a shift pattern over seven days. Some flexibility would be desirable as the role develops, and you may also be required to work additional hours when authorised and as necessitated by the business.

Please download and complete our application form and email it to cafe@rabbies.com or post it to:

Rabbie’s Trail Burners Ltd,
6 Waterloo Place,
Edinburgh,
EH1 3EG.


Part time food preparation Café worker required

At the beginning of April 2014, Rabbie’s launched our first café in an exciting new venture! Now that the café is successfully up and running we are looking for new and enthusiastic staff to help take this side of our business forward, and ensure that our café grows and is a continued success.

We are looking for hard working, presentable, friendly and reliable people with the ability to work under pressure to join our team.

The principle requirements for this position include:
  • Daily sandwich and salad preparation to a high standard as well as some service during busy times.
  • A true passion for fresh food and ingredients, with creative ideas to contribute towards the menu and daily specials.
  • Planning and executing menu for corporate meetings in our function room and other catering projects, liaising with cafe manager on costings etc.
  • Assisting with ordering of supplies, locally where possible.
  • Monitoring stock levels, completing orders and ensuring deliveries are correct.
  • Cleaning and maintaining food prep area in accordance with Health and Safety Regulations and Guidance.
  • Keeping cleaning and temperature records.
  • Reporting maintenance issues to the Café Manager.
  • Accurate time keeping.
  • Any other reasonable duties requested by the Management team.
  • Food hygiene certificate.

In return for working for us we offer a competitive rate of pay (we pay the living wage) and benefits, and a dynamic, innovative, supportive and friendly working environment where the successful candidate will have a fantastic opportunity to learn and develop in a successful and growing business.

Normal hours of work would generally be 6am – 11am Mon to Friday, although some flexibility would be desirable as the role develops. You may also be required to work additional hours when authorised and as necessitated by the business.

Please download and complete our application form and email it to cafe@rabbies.com or post it to:

Rabbie’s Trail Burners Ltd,
6 Waterloo Place,
Edinburgh,
EH1 3EG.



Tour Driver / Guides

To lead and guide small group minicoach tours throughout England and Wales and consistently deliver a memorable and enriching experience that will last our customers a lifetime.

We are seeking candidates based in London for these positions.

Key Skills:
  • Display a pride and passion for the country and what it has to offer.
  • Demonstrate an appetite and enthusiasm for learning and continually developing your wide ranging cultural, historical and social knowledge
  • Ability to communicate the above knowledge and entertain people from all over the world.
  • Demonstrate a high degree of flexibility and adaptability.
  • Maintain and develop the highest standards of customer service.
  • Continuously develop relevant knowledge and skills.
  • To drive top of the range minicoaches with due care and attention at all times for the comfort and safety of passengers.
  • Guide and lead small groups on tours including leading groups on nature trail walks.
  • Complete on a daily basis all vehicle safety checks and legal documentation.
  • Be able to use your own initiative and problem solving skills to provide a seamless service to passengers.
  • To follow our environmental policies and encourage customers to enjoy their holidays in accordance with our sustainable tourism practices.
  • Provide constructive feedback to continuously improve the quality of the tours.

Candidates can expect to earn at least £22,500 per annum + benefits, including your share of up to 20% of company profits. Holiday entitlement 20 Days and 8 public holidays.

A PCV licence will be a requirement of successful candidates taking up any position offered to them, and whilst holders of a PCV licence will have an advantage in the recruitment process, Rabbie's will recruit people on the basis of the above skills and provide the necessary 16 seat minicoach PCV training for successful candidates.

Please download and complete our application form and email it to jeff@rabbies.com or post it to:

Rabbie’s Trail Burners Ltd,
6 Waterloo Place,
Edinburgh,
EH1 3EG.


We look forward to hearing from you!

About Us
Rabbie’s have been delivering small group tours since 1993 and in that time we have become recognised as the best at what we do. We are the original small group tour company who have stuck to our principles of providing small group experiences. We operate a fleet of 16 seat modern fuel efficient Mercedes minicoaches throughout the UK and Ireland. We believe a small group tour with a maximum of 16 passengers really does make a big difference to our customer's trip. It allows us to give them a more personal service and remain the only 5 Star operator to offer this personal guarantee. It allows us to get off the beaten track and visit the places the larger coaches cannot go.

We believe in getting people off the beaten track and off the bus as much as possible, so our passengers can get a real feel for the country come rain, hail or shine. Most of our tours incorporate nature trail walks suitable for virtually all people, young and old, so that the magnificent scenery of our country does not just pass them by through the minicoach window.

We aim to deliver memories that last a lifetime and delivering exceptional customer service is the key to this, from the moment our customers find us, to their experience on tour, to keeping in touch with our customers after their tour. The same principles apply to all of our stakeholders and our team.

We have won numerous awards and are seeking motivated people to join in our success. We are accredited as Hospitality Assured with one of their top scores and are committed to equal opportunities for all. We have a strong reputation for our Customer Care and Responsible Tourism practices.

Rabbie's is a Green Tourism Business Scheme Gold award winner and winner of the inaugural 2007 Scottish Thistle Sustainable Tourism award. We have also been recognised further afield as we were cited as Europe's Outstanding Example of a Sustainable and Responsible Tour Operator at the Vision Europe awards at the International Travel Trade Fair in Berlin. In 2013 we were awarded Big Tick Rural Action Award from UK Business in the Community; The Management award from Vision in the Business for the Environment of Scotland, 'Green Tour Operator of the Year UK' from the Green Tourism business scheme and ‘Tour Operator of the Year’ in the Green Tourism Goldstar Awards.

We have won 6 Scottish Thistle Awards and most recently won their Tourism Entrepeneur Award. Other awards include The Extra Mile Award for Customer Care Award, Innovation, Operator Programme of the Year, Sustainable tourism and People Development in the large tourism business category, underlying our commitment to fully training our people so that their skills are continuously developed to provide unique and memorable experiences that last a lifetime. We are very proud of our record of 6 Thistle Awards in 5 years, see our website for more information on our awards.

In return for working for us we offer a competitive salary and benefits; a unique bonus scheme, 28 days holiday and a dynamic, innovative, supportive and friendly working environment where successful candidates will have fantastic opportunities to learn and develop in a growing business.

You can find further details about Rabbie's throughout this website...

 
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