Jobs at Rabbie's - Driver/Guide and Tour Sales Representatives Recruitment

Are you outgoing, enthusiastic and passionate about meeting people and showing them the best that Scotland has to offer?

As Scotland’s leading multi-award winning small group tour operator, we are looking for new talent. We are currently inviting applications for the following positions in Edinburgh and Glasgow:

Tour / Business Development Co-ordinator, Glasgow. (click to view details)
Scotland's multi-award winning small group tour company seek an enthusiastic and self-motivated individual for an exciting new position co-ordinating & delivering tours, improving sales and the promotion of our Glasgow operation. PCV Licence & sales experience advantageous.

Based at: Mainly Glasgow & reporting to Edinburgh HQ

Key Responsibilities:

To further develop and increase sales of the Rabbie’s Trail Burners product.
Maintain relationships and develop new links with key partners.
Driver/guiding duties.
To liase between the various accomodation providers with the aim to Increase sales with local agents.
New product development and training delivery.
Maintain current coach park systems and develop new systems when required.
Local marketing campaigns.
Weekend and on call duties.
Undertaking general administration.
Vehicle and coach park stock management.
Schedule and maintain brochure delivery in area.

Personal Requirements

Excellent customer service skills
Good communication skills
Good organisational skills
Strong computer and written skills
Able to work in a team
Able to work under pressure
Enjoy working with people
Strong sales focus

Starting from £18,000* per annum + bonus scheme, including a share of up to 20% of company profits. (*dependent on experience) Holiday entitlement 20 Days and 8 public holidays. In house IT training provided.

A PCV licence will be a requirement of successful candidates taking up any position offered to them, and whilst holders of a PCV licence will have an advantage in the recruitment process, Rabbie's will recruit people on the basis of the above skills and provide the necessary 16 seat minicoach PCV training for successful candidates.

Please apply in writing to.....

Deputy Operations Manager,
Rabbie’s Trail Burners Ltd,
207 High Street,
Edinburgh,
EH1 1PE.
or by e-mail to alec@rabbies.com

.....enclosing your CV and a covering letter saying why you would like this position and what you could bring to the job. Applications by 12/3/2010.

Tour Driver / Guides (click to view details)
To lead and guide small group minicoach tours throughout Scotland and England, and consistently deliver a memorable and enriching experience that will last our customers a lifetime.

Candidates based in Edinburgh and Glasgow are sought for tours operating from both cities -

Key Skills:

To drive top of the range minicoaches with due care and attention at all times for the comfort and safety of passengers. Guide and lead small groups on tours including leading groups on nature trail walks.
Display a pride and passion for the country and what it has to offer.
Demonstrate an appetite and enthusiasm for learning and continually developing your wide ranging cultural, historical and social knowledge.
Ability to communicate the above knowledge and entertain people from all over the world.
Demonstrate a high degree of flexibility and adaptability.
Maintain and develop high standards of customer service.
Continuously develop relevant knowledge and skills.
Complete on a daily basis all vehicle safety checks and legal documentation.
Be able to use own initiative and problem solving skills to provide a seamless service to passengers.
To follow our environmental policies and encourage customers to enjoy their holidays in accordance with our sustainable tourism practices.
Provide constructive feedback to continuously improve the quality of the tours.

Candidates can expect to earn at least £16,500 per annum + benefits, including a share of up to 20% of company profits. Holiday entitlement 20 Days and 8 public holidays.

A PCV licence will be a requirement of successful candidates taking up any position offered to them, and whilst holders of a PCV licence will have an advantage in the recruitment process, Rabbie's will recruit people on the basis of the above skills and provide the necessary 16 seat minicoach PCV training for successful candidates.

Please apply in writing to:

Rabbie’s Trail Burners Ltd,
207 High Street,
Edinburgh,
EH1 1PE.
or by e-mail to jeff@rabbies.com

enclosing your CV and a covering letter saying why you would like this position and what you could bring to the job. Please apply asap.

We believe in getting people off the beaten track and off the bus as much as possible, so our passengers can get a real feel for Scotland come rain, hail or shine. Most of our tours incorporate nature trail walks suitable for virtually all people, young and old, so that the magnificent scenery of our country does not just pass them by through the coach window.

Rabbie's Trail Burners has won numerous awards and is seeking motivated people to join in its success. Recently accredited as Hospitality Assured it is also recognised as an Investor in People and is committed to equal opportunities for all. It has a strong reputation for its Customer Care(VisitScotland 5 star operator and finalist in the 2007 Scottish Thistle Customer Care awards), and Responsible Tourism practices. Rabbie's is a Green Tourism Business Scheme Gold award winner, 2007 finalist in the VIBES (Vision in Business for the Environment Scotland) awards and winner of the inaugural 2007 Scottish Thistle Sustainable Tourism award. In 2008 Rabbie's won the Scottish Thistle award for People Development in the large tourism business category, underlying our commitment to fully training our people so that their skills are continuously developed to provide unique and memorable experiences that last a lifetime.


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